Looking to Rent?
Hundreds of properties to view, in-depth information and expert advice to navigate you through the rental market.
Renting a home can be complicated, sometimes even a frustrating experience, particularly if you are unsure of the process. To help make the experience as straightforward as possible for you, we have outlined the key stages.
Register with us
To find your ideal property, we need to know as much as possible about your requirements. This includes your rental budget, the date by which you need to move, the type and size of property you need, etc. You can let us know all about your requirements by registering online, by phone or by visiting us where a member of staff can assist you.
With a clear understanding of your requirements, we will then be able to understand which of our properties will match your criteria.
When you have registered, details of properties that meet your requirements can be sent to you by e-mail.
Viewings can be conducted 9am – 6pm Monday to Friday and 10am – 2pm on Saturdays.
We usually accompany and conduct all property viewings and the Landlord will generally not be present. In some cases, a Landlord or the current tenant of a property may give us specific times for viewings, so we may only have certain time slot available to view that property.
To save time in the long run, you should try to ensure that anyone likely to share in the decision views the property as well.
Please be on time for viewings. We will arrange to meet you at the property.
If on the viewing you decide the property is suitable for you then the representative from Infinite will take some details about your circumstances and situation.
Before we can proceed to formal application we will need to confirm with the Landlord they are happy to proceed based on what you have told us. Its important you let us know anything at this stage which might come up during the formal application to prevent you having any delays to your move in date or incurring any costs.
We will discuss your options regarding the security deposit, as you will have the option to pay a traditional deposit of up to 5 weeks rent (held in a recognised deposit scheme) or take out a deposit insurance.
Once the Landlord has given the initial go – ahead, we will send you a formal application to complete on-line. At this point you will be asked to pay a holding deposit equivalent to 1 weeks rent, to reserve the property and remove it from the market. This is a deposit and not a fee, and will be deducted from your first months rent when you move in.
The application will ask for details of your employer, current landlord etc and will then commence the reference process and credit checking. You can obtain updates on your application via Infinite or the referencing company.
Once all references have been received and the application process has been completed, we can then confirm a move in date.
Prior to your move in you will need to sign your tenancy agreement, and make payment of the first months rent and security deposit / deposit insurance (less the holding deposit mentioned previously). You will do this online via the referencing system and it can be done anytime up to the day before you move in.
On the day of your move in, a representative of Infinite will meet you at the property with the keys. We will have carried out the inventory (schedule of condition of the property and its contents) before you arrive, and this will be sent to you after your move in for you to check and amend.
The utility meters will have been read as part of the inventory, however it is important you take your own and register yourself with the utility providers and the required council tax department.
The representative from Infinite will help as much as possible with any questions about your property, pointing out things such as allocated parking spaces, and providing and door codes etc you may need. However things such as boiler instruction manuals can often be downloaded online should you require them.
On the day of your move in we will provide you with all the information you need to ensure your tenancy runs smoothly such as how to pay your rent, how to report maintenance issues, and what to do if you want to leave the property.